Change customer information

The following instructions below will help you to view your account details on the Chip Render dashboard and make changes if needed.

Go to the Settings page

Open the Chip Render dashboard.
On the top-right corner of the dashboard, choose the circle Setting
On the Settings page, there are 7 tabs, including Account, Setting, Notification, Invoice & Billing, Security, Update, and About. Let’s take an in-depth look at each of them.

Account

On the Account tab, your detailed information is shown. In case one of them is incorrect, you can edit your information in the Edit profile button.

Change account setting on Chip Render 2

Edit profile

Here you can edit your Full name, Phone, Date of Birth, and Gender. You can even edit your profile picture.

Settings

On the Settings tab, you can custom enable and disable:

General: Start application automatically when I sign in to Windows.
Machine: Automatically connect to the best remote desktop gateway.

Chip Render - Setting

Notifications

Here you can enable or disable the notifications option settings below if you want to edit.

Chip Render - Notification

Invoice & Billing

It’s necessary when you get the invoice and billing with the correct information. We divided our customers into 2 types including Personal and Business.

For Personal: you can edit your Full name, Phone, Address, Tax code.
For Business: you can edit your Company name, Contact number, Address, Tax code.

Chip Render - Invoice and Billing setting

Note: The above information is for your invoice and billing information after making payments. Full name or Phone number may not be the same as those on the Account tab.

Security

On the Security tab, you can enable Two-factor authentication or change your password.

Chip Render Security setting

1. To enable Two-factor authentication

Click Enable Two-factor authentication
A QR code then appears. Open Google Authenticator on your device, scan this QR code (or enter a setup key).

Enable two factor authentication - Chip Render 1

Choose Next step. Then type a six-digit number from Google Authenticator to verify your settings » choose Confirm.

Chip Render - 6 digit code

2. To Change password: Enter the information and click the Change password button.

Chip Render - Change your Password

Update

Here you can Check for updates and get the Change log including all of the Chip Render App version updates.

Chip Render - Check update

About

On the About tab, you can get the details of Chip Render App version and more.

About chip render

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